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  1. Stars Reach - Playable Worlds
  2. Account Management

Account Management

Need help with your account?

General

  • Where do I sign up for the Playtest? When will I be invited? Or... I already signed up time ago!
  • I backed the game but I still have to receive my game key and I did not receive any email
  • I signed up for the playtest but I did not receive an invite yet!
  • My email, name, Discord, or Steam account associated with my game key is incorrect, how do I update it?
  • How do I get my backer role in Discord?
  • I was already a tester before becoming a backer on Kickstarter/purchasing the game via Website Store. Do I get a new invite or Steam key?

Kickstarter

  • Can I upgrade my tier at any time?
  • I am late for the Kickstarter pledge, how can I purchase a game tier?
  • The email used on Kickstarter is different from the one used on Steam, how do I fix it?

FirstLook

  • I linked the wrong Steam or Discord account, how do I update?
  • I received a code from Firstlook, what is it?
  • I get e-mail from Firstlook about testing times, but I cannot find the original invite e-mail to log in for my key. How do I get another one?

Steam

  • I cannot find the game on Steam, how to play?
  • The game key redeemed says that I already own the game or product.
Stars Reach - Playable Worlds
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